Difference between revisions of "Help:Service/casetracker basic case/en"
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(Created page with "==No process information in text== Please refrain from process information. Like "I could not reach him, I try later" or "you weren't on skype, sorry" etc. Only results and half ...") |
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| − | ==No process information in | + | ==No process information in comments== |
Please refrain from process information. Like "I could not reach him, I try later" or "you weren't on skype, sorry" etc. Only results and half results... | Please refrain from process information. Like "I could not reach him, I try later" or "you weren't on skype, sorry" etc. Only results and half results... | ||
| − | == | + | ==New cases for new work== |
Please report your actually spend netto hours on the cases of Sprint 1. Make new cases in the sprint if the actual work done does not match any other case description. | Please report your actually spend netto hours on the cases of Sprint 1. Make new cases in the sprint if the actual work done does not match any other case description. | ||
| + | |||
| + | ==Single issue cases== | ||
| + | Make new cases for every single issue. When creating new cases from a list of issues, add links back and forth to the new single issue cases for coherence. | ||
| + | |||
| + | ==Resolve cases and start new cases== | ||
| + | Try to finish off cases. Make new cases for every single new issue. When creating new cases from an old case, add links back and forth to the new single issue cases for coherence. | ||
Revision as of 09:44, 5 July 2011
Contents
No process information in comments
Please refrain from process information. Like "I could not reach him, I try later" or "you weren't on skype, sorry" etc. Only results and half results...
New cases for new work
Please report your actually spend netto hours on the cases of Sprint 1. Make new cases in the sprint if the actual work done does not match any other case description.
Single issue cases
Make new cases for every single issue. When creating new cases from a list of issues, add links back and forth to the new single issue cases for coherence.
Resolve cases and start new cases
Try to finish off cases. Make new cases for every single new issue. When creating new cases from an old case, add links back and forth to the new single issue cases for coherence.
