Piepsysteem/oppakken piepjes/en

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Motive

While working on the sprints, unforeseen issues come to the fore. We then squeak and we park those activities to sprint X (in principle to be solved in a new sprint after the last offered completion).

It is possible that the expectation arose that 2Value partners and associates still take extra cases with them in the same sprint. Often we do that (small "do this, do that" thing) but with the things we "squeak" on, that is not possible.

Steps pick up beep

What is the procedure for picking up items that we have heard about.

1. The customer decides how to proceed with a case that has a beep: sprint X, have it executed immediately, have it performed differently, or stop it; see the Pump System or the offer that the customer has received.
2. 2Value (and partners / associates) looks at whether we can walk that route. Is capacity available (in terms of time and right expertise) in the current sprint?
3. Then we make the hour balance: should there be an extra provision?
Example

An example is: support on location of the internal ICT department for bringing the acceptance server into the air.

There the steps were successively: 1. extra work requested, 2. yes it was possible, and 3. yes a budget was agreed that Lucius can invoice.

Automatic way of picking up pieps

How does it go without intervening through the above [[Picking up steps [stepping] steps]] </ big>

we assume that we are full of our projects in a pleasant way. So all the peep-cases that a customer sees standing up, we take with them only after the completion of the sprint / phase.