Difference between revisions of "FAQ/Technisch noodgeval/en"

From 2value wiki 2
Jump to navigation Jump to search
Line 5: Line 5:
  
 
===What does this classification mean?===
 
===What does this classification mean?===
A technical emergency is a situation which has priority over all other activities and can imply activation of other Associates in order to solve the problem.
+
A technical emergency is a situation which has priority over all other activities and implies direct activation of other Associates according to the PCON [[Associate:PCON/Support/Technical_emergency| Technical emergency]] in order to solve the problem.
  
 
===What should I do to report Technical emergency?===
 
===What should I do to report Technical emergency?===

Revision as of 17:32, 10 May 2012

zie ook: Associate:Emergency manual
Language: Nederlands  • English

What classifies as a technical emergency?

When a system is down and a direct threat to information availability and/or productivity is posed, the classification technical emergency applies.

What does this classification mean?

A technical emergency is a situation which has priority over all other activities and implies direct activation of other Associates according to the PCON Technical emergency in order to solve the problem.

What should I do to report Technical emergency?

Notify the on-call Webmaster immediately

How does 2Value respond to a Technical emergency?

see Associate:PCON/Support/Technical_emergency