Difference between revisions of "SLA/Inleiding"
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| − | </div><big>SLA staat voor Service Level Agreement: onze | + | </div><big>SLA staat voor Service Level Agreement: onze '''onderhoud en support''' diensten, gereguleerd en meetbaar.</big> |
We hebben drie typen supportcontracten: | We hebben drie typen supportcontracten: | ||
| − | *[[SLA/Basic|Basic]] | + | *[[public:SLA/Basic|Basic]] |
| − | *[[SLA/Medium|Medium]] | + | *[[public:SLA/Medium|Medium]] |
| − | *[[SLA/Pro|Pro]] | + | *[[public:SLA/Pro|Pro]] |
| − | Zie details in [[File: | + | Zie details in [[File:SLA_overzicht_2Value_v4.1_HC.pdf|300 px|thumb|SLA overzicht 2Value 2010]] |
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